5 Star: Built on Expertise, Driven by Family

At 5 Star, our core mission is to make your home improvement project as streamlined, stress-free, and successful as possible. This commitment isn't just a promise; it's the foundation of our glowing reputation and the reason we've earned thousands of fantastic reviews from delighted homeowners across Worcestershire, Shropshire, and the wider Midlands.

When you choose 5 Star, you’re choosing complete peace of mind, backed by:

Comprehensive Protection & Guarantees:

• 5 Star's 20-Year Guarantee: We stand by the quality and durability of our products and workmanship. That's why almost all of our installations come with our robust 20-year guarantee.
• CPA Insurance Backed Guarantee (IBG): For your ultimate protection, our 20-year guarantee is, for the first 10 years, backed by the Consumer Protection Association (CPA). This means that in the unlikely event 5 Star Windows ceases to trade, your guarantee remains protected by an independent third-party insurer, providing you with unmatched financial security and confidence in your investment.

Industry Accreditations & Expertise You Can Rely On:

• FENSA Approved Company (for Windows & Doors): For our replacement windows and doors installed into existing openings, we are a fully FENSA approved company. This signifies that our installations comply with the very latest Building Regulations, meet high energy performance standards, and are registered with the local authority – saving you the hassle. (Important clarification: While FENSA ensures compliance for windows and doors in existing structures, extensions like hup! fall under broader building regulations and product approvals, ensuring overall structural integrity and thermal performance. Our expertise extends to handling all relevant building compliance for your extension project.)

• TRUSTMARK Government Endorsed Quality Scheme: As a TRUSTMARK Government Endorsed Company, we uphold exceptional trading standards and customer service across all our home improvement services, including extensions. This accreditation provides an extra layer of assurance that you're choosing a reputable and trustworthy contractor.

• Authorised by the Financial Conduct Authority (FCA): For your financial peace of mind, we are authorised and regulated by the Financial Conduct Authority (FCA). This allows us to offer transparent and compliant finance options, helping you achieve your dream home without compromising your budget.

• hup! Network Partners & Specialists: We are proud hup! Network Partners, extensively trained and certified to design and build these revolutionary pre-manufactured extensions. This partnership confirms our specialist expertise, ensuring your hup! project is delivered to the highest standards of precision, speed, and quality by a team thoroughly versed in this advanced system. We are uniquely positioned to transform your property with a hup! extension anywhere across the Midlands.

Experience the 5 Star difference for yourself. Get in touch with our expert team today for a free, no-obligation consultation. Let us show you how our unwavering commitment to quality, backed by industry-leading guarantees and accreditations, can deliver the perfect home extension or improvement you've always dreamed of.